Starring: Claudio Perrone. 

Abstract: We want to be faster. We need to learn faster. Tools and technology can help, but only to a point. We know it’s a battle of mindsets. But most of us are so busy firefighting, that it’s hard to see how we can grow and leverage the human potential of the people we lead and serve. Companies who try some of those big, planned, top-down, and loud transformation initiatives, quickly discover how organisational inertia can violently fight back. Most “successful” examples took years of blood and sweat. Plus, they usually required sustained sponsorship... which you may not have. Let’s face it: Nobody likes to be a change recipient. We want to be players, not pawns. 

Claudio introduces us to his favourite stealth tactic to quietly hack into the prevailing culture and terraform organisations. Do you want to bring “light” to your team/organisation? Start from the shadows! 

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Starring: John Fisher. 

Abstract: John asks: "What does it really mean to Run IT as a Business? It is something that many CIO’s have thought about and it is a whole new way to look at the IT function. In most cases, IT operates as a cost center or a shared service, not as a profit center. Running IT as a business is not really about IT being a profit center; it is about IT running as if it was a business. IT departments have customers like any business, but do you have a marketing plan, do you have a product development organization, how aligned are you with the business you serve? 

We explore the topic of running IT as a business and running IT as part of the greater business outcome of the entire organisation. But we quickly also realised that this very much starts with the mindset of the IT Leader. "Keeping the lights on" is seen as "table stakes" and the real value can only be unlocked if the IT Leader stops seeing themselves as a technical person and starts thinking, talking and acting like a leader and business manager who also knows technology. 

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Starring: Hendré Claassen. 

Abstract: Hendré gives some background as to what triggered Fruitways to add Business Analysts – first to the IT team and later into the different business units. He does touch on the prerequisites and gives recommendations on how to start and evolve this service to the business by interrogating his own journey. Mathias and Hendré furthermore discuss what the role of a Business Analyst comprises of and how the ideal candidate for this role looks like. They also touch on how to select the tools for the service, with the specific eye on the constraints of any midmarket company. 

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Starring: Richard Doucet. 

Abstract: Richard Doucet talks about the five years he is now at Armour Transport. When he arrived, he found a team in disarray and without much pride in their work. 

Throughout our discussion he shared quite a few nuggets about some key initiatives and milestones that helped him to build a well-performing IT department, a team that understands that their eventual purpose is to keep the trucks moving. 

It was not always plain sailing, but one can hear the pride when he shares how business leaders are these days praising the work and attitude of the team. 

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Starring: Emile van den Berg. 

Abstract: Being more than 15 years in the IT industry, Emile has been around the block several times. 

He shares some of his background and we discussed the differences between having been at several ICT service providers and now being part of an internal IT team, between having worked for corporates vs now in a mid-market organisation and between having spent most of his time in and around cities to now work in a rural setting. 

We also delved a bit into his own focus change from being a technician to now leading a team and how he had and constantly has to change his mindset. 

And lastly, we touched a bit on the future and how the three GWK IT leaders are approaching the next steps for IT to enable the business to thrive. 

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Starring: Mila, Dani & Deni from Flow-e. 

Abstract:  “I am too busy to clean up my inbox and reach the inbox-zero state.” But being busy is what drives us to success, right? And, of course, it is naïve to think that the amount emails we receive every day will drop in number. To resolve the email problem of the busy professional, we need to apply a different approach to the way we visualize our inbox. 

The team shows you how to apply the right email principles and methods to create and preserve a continuous flow toward a clean email inbox. 

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Starring: Mathias Tölken & Mark Geschke.  

Abstract: In this closing Q&A session of the successful 2018 Summit for IT Leaders, the hosts give an overview of their vision for the community of IT Leaders. 

What ensued was a lively discussion about the needs of IT Leaders and people in general for supporting communities and what the attendees see as potential next steps for this community of IT Leaders. 

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Starring: Paul Galland. 

Abstract: Paul swiftly introduces the Evolution of Information Management and opens the floor for questions from the audience of IT Leaders. A discussion followed from the following: 

Should you move your data to the cloud? What is the motivation behind it? Is it financially viable? Is all data valuable? Should we not leverage the data and make it more accessible? What's a good practical way to determine when to archive data? How do we know that data is not ever going to be used? How do we implement master data management? What is the best, a tool or defining a data management strategy? 

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Starring: Jochen Köcher. 

Abstract: ​Listen to what other IT leaders asked Jochen about this topic. The discussion focused more on the basics of GDPR and what IT's role in the entire discussion/implementation is. 

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Starring: Mike Sisco. 

Abstract: Mike used the following guiding questions to talk about the modern IT organisation. A lively informal discussion followed with some questions from attendees at the 2018 Summit for IT Leaders: 

  • How can IT break out of the purely technical narrative? 
  • What is the role of the IT Leader in strategic business discussions? 
  • Who are the people in the C-Suite that the IT Leader should partner with and whom should IT report to? 
  • Is communication really that important? And if yes, what type of communication? 

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