Starring: Ray Leslie. 

Abstract: Do you know the scenario? You design a technology solution and roll it out to business. It takes ages to plan and implement. You have to push users to adopt the new technology and in the end, the business outcome is a far cry from what you and the business had hoped it to be. 

It does not need to be that way. In this episode, Ray shares how he managed to flip the implementation process of a recent project. The result is a dream come true. Empowered by technology, users are now the drivers of the technology solution. Adoption went viral across the business departments and sales are skyrocketing. 

Was he lucky? Well, to quote famous golfer Gary Player: “The more I practice, the luckier I get.” 

In their discussion, Ray and Mathias do identify some of the building blocks that were and still are necessary and how deliberate actions built the environment that enabled this success. 

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